Security Manager

About Us: The Griffin Museum of Science and Industry is the largest and most interactive science museum in the Western Hemisphere. Griffin MSI exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. Griffin MSI's mission – to inspire the inventive genius in everyone – is realized through its world-class exhibits and engaging guest experiences. The Museum provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering, and math.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting on day one of employment, a progressive employee wellness program, hybrid work modality for eligible positions, free parking in Griffin MSI's garage, free admission to Griffin MSI for family and friends, free admission to other museums, and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Griffin Museum of Science and Industry is the right place for you!

• Assist with developing and implementing comprehensive security plans, policies, and procedures in collaboration with leadership.
• Conduct regular risk assessments and recommend improvements to mitigate risks.
• Monitor security systems, including surveillance cameras, access control, and alarm systems, ensuring they are operational and effective.
• Prepare and file safety, criminal, incident, and other department reports.
• Participate in setting and achieving short-term and long-term goals for the Security Department.

• Act as the primary point of contact for the contract security provider.
• Review and approve schedules, ensuring appropriate staffing levels are maintained.
• Monitor performance and compliance of the contract security team with organizational policies and contractual obligations.
• Conduct regular audits and evaluations of contract security personnel.

• Respond to and manage security incidents, including theft, vandalism, trespassing,  and emergencies.
• Conduct investigations and prepare detailed incident reports.
• Coordinate with law enforcement and emergency services as necessary.
• Assist in overseeing the emergency preparedness and recovery plans.
• Participate in all disaster preparedness activities, assist in coordinating emergency drills, manage, and coordinate central dispatch and communications in time of disaster and implement the emergency action plan/disaster plan.
• Assist in periodic inspection program of facilities to assure compliance with applicable fire, safety, security codes and regulations.
• Assist in coordinating emergency response activities, including emergencies involving medical situations, active threats, civil unrest, etc. and ensure the Museum in prepared for emergency responses including maintaining emergency action plan, emergency boxes, and first aid kits.

• Develop and conduct security training programs for Museum employees and contract security employees.
• Promote a culture of security awareness across the organization.

• Ensure compliance with applicable local, state, and federal regulations.
• Maintain records of security activities (e.g., incident reports, audits & trainings).
• Prepare and present regular security reports to senior management.

• Work closely with other departments to ensure alignment of security measures with organizational goals.
• Participate in cross-functional teams to address security-related challenges and projects.
• Other duties as assigned.

• Bachelor's degree in criminal justice, security management or a related field preferred.
• Minimum of three (3) years of experience in security management or a related role.
• Certifications such as Certified Protection Professional (CPP) or Physical Security Professional (PSP) are a plus.
• Proven experience managing contract security providers.
• Strong knowledge of security systems, technologies, and best practices.
• Skilled in verbal de-escalation in crisis and conflict resolution.
• Excellent leadership and interpersonal skills. 
• Strong verbal, written, and electronic communication skills.
• Ability to handle stressful situations and make sound decisions under pressure.
• Skilled in project and time management with minimal supervision.
• Ability to work cooperatively within a team environment and maintain effective working relationships.
• Ability to interpret appropriate laws and regulations; administer security policies and activities; formulate procedures.
• Knowledge of investigative techniques and principles and procedures of record keeping and report writing. 
• Knowledge of procedures of psychology and crowd control and emergency evacuation, and investigative techniques and practices.
• Ability to maintain confidentiality and exercise judgement and diplomacy in dealing with sensitive issues such as confidential matters that involve employees and visitors involved in incidents or activities.
• Ability to deliver a high level of customer service for staff and visitors.
• Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
• Physical ability to respond to emergencies and conduct inspections.
• Language:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of employees of the organization.
• Mathematical:
  • Ability to calculate figures and amounts such as a percentages, area, etc.

• Reasoning:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Physical:
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
  • The employee frequently is required to stand, walk, and reach with hands and arms.
  • The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work Environment:
  • The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold and/or extreme heat; and vibration.
  • The noise level in the work environment is usually moderate.

Our Diversity, Equity, Accessibility, and Inclusivity Mission

The Griffin Museum of Science and Industry is committed to advancing diversity, equity, accessibility and inclusion across our workforce, experiences, and day-to-day operations. As Griffin MSI employees, we are each responsible for making the Museum a welcoming place externally for guests and internally for our colleagues within the scope of our roles.

Griffin MSI is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.