Human Resources Generalist

About Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and math.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to MSI for family and friends, free admission to other museums, free parking in MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Museum of Science and Industry is the right place for you!

The Job: The primary focus of the Human Resources Generalist role includes supporting a wide range of HR functions and daily workflow of HR initiatives. This role will ensure MSI is building a high-performance, diverse organization and inclusive culture through developing training resources, building and maintaining programs, and proactively identifying methods to engage within a continuously evolving and dynamic workforce.

Responsibilities

• Proactively identify employee development resources and develop programs to meet the needs of the dynamic and diverse workforce.
• Coordinate and conduct new employee orientations, ensuring new employees are properly introduced to the Museum's culture and policy.
• Facilitate training and development initiatives in collaboration with HR leadership.
• Organize quarterly check-ins and annual employee performance reviews for the Museum.
• Provide support to employees in areas such as: goal setting, talent acquisition and recruitment, organizational design, benefits, and compensation in collaboration with members of the HR team.
• Promote HR programs to create an efficient and conflict-free workplace.
• Gather and analyze data with useful HR metrics to aide in identifying needs within the business with an eye toward developing possible solutions.
• Manage employee relations issues, including conflict resolution, disciplinary actions and improvement and exit strategies, and unemployment process.
• Analyze and provide guidance and support to supervisors and managers on methods and approaches to resolve employee issues. 
• Support the Museum's DEAI initiatives, serving as a contributor and proactive agent in the development and delivery of inclusion programs including cultural competency to collaborate and coordinate with individuals from diverse backgrounds.
• Enhance employee job satisfaction by resolving issues promptly in all HR areas.
• Ensure compliance with labor regulations.
• Other duties as assigned.

Qualifications

• Minimum of three (3) to five (5) years of demonstrated HR Generalist experience. Experience working in a nonprofit or cultural institution is a plus.
• Bachelor's degree is a plus. HR certification (PHR/SPHR or SHRM CP/SCP) preferred.
• Strong knowledge and ability to research and apply broad range of HR practices and technologies. 
• Proficient computer skills and MS Office Suite capabilities including Word and Excel required.
• ADP Workforce experience preferred.
• Ability to communicate effectively (oral and written) as well as build relationships and exceptional trust with employees at all levels.
• Positive and goal-oriented attitude with a customer service mindset.
• Prior experience in labor relations and/or union negotiations is a plus.
• Demonstrated ability to work independently and/or in a team environment.
• Direct experience working in all HR areas (L&D, employee relations, recruitment, benefits, organizational design, and professional development).
• Must be a team player and able to work across multiple functions and disciplines, possessing strong collaboration skills. 
• Ability to handle confidential information and ensure that the Museum operates in compliance with all federal, state, and local employment laws.
• Aptitude for problem-solving and conflict resolution.
• Desire to work as a team with a results-driven approach.
• Language:
  • Ability to read and interpret documents such as safety rules, standard operating procedures, etc.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of employees of the organization.
• Mathematical:
  • Ability to calculate figures and amounts such as percentages, turnover and retention rates, etc.
• Reasoning:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical:
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
  • Prolonged periods sitting at a desk and working on a computer.
• Work Environment:
  • The noise level in the work environment is usually moderate.

Our DEAI Mission

The Museum of Science and Industry is committed to advancing diversity, equity, accessibility and inclusion across our workforce, experiences, and day-to-day operations. As MSI employees, we are each responsible for making the Museum a welcoming place externally for guests and internally for our colleagues within the scope of our roles.

MSI is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.