View Our Website View All Jobs

Information Technology Intern

Job Title: Information Technology Intern                                                           
Department: Information Technology
Status: Temporary Part Time
Reports To: Information Technology Manager

The intent of this position is to support a consistent, predictable, and customer focused delivery of technology support to other MSI employees and guests.  Responsibilities include, but are not limited to the following:

  • Field incoming help desk requests from end users via telephone and e-mail in a customer-focused manner.
  • Access software updates, drivers, knowledge bases, and frequently asked questions resources to aid in problem resolution.
  • Identify and learn appropriate software and hardware used by the organization.
  • Under the direction of the Systems Technicians, apply diagnostic utilities to aid in troubleshooting and perform hands-on repairs at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring computer systems and applications.
  • Provide basic end user support for standard Museum software applications such as Excel, Access, Outlook and PowerPoint.
  • Follow preventative maintenance plans
  • Assist with end user technology education initiatives as required
  • Additional related duties as assigned


  • Excellent communication and customer service skills.
  • Enrolled in a college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience is required
  • Ability to interact with all levels of Museum staff
  • Effective troubleshooting/evaluation skills
  • Working knowledge of printers, mobile devices and other peripherals
  • Weekend availability desired

The Museum of Science and Industry is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Veteran/Disability status
Human Check*